Keeping your information secure is our commitment

This privacy policy applies to users of the 77fbb platform. When you use our website or services, you are considered to have agreed to the terms of this policy. Please read it in full and contact our support team for any questions.

77fbb believes that your personal information is a valuable asset and that handling it responsibly is our obligation. We do not sell your information to any third party, and we do not collect unnecessary information without your permission.

1What information we collect

77fbb collects the following types of information in order to provide and improve its services. We collect only the information that is necessary for the proper operation of our services.

1.1 Identity Information

• Full name and username
• Date of birth (for age verification — only those aged 21 or above may register)
• National ID or passport number (for identity verification)
• Photo ID (if required)

1.2 Contact Information

• Email address
• Mobile number
• Current address

1.3 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.4 Technical & Usage Information

• IP address and device identification information
• Browser type and operating system
• Platform activity logs (login time, game history)
• Cookies and session data

2Purpose of data collection

77fbb uses collected information only for lawful and specific purposes. We never use your information beyond the approved purposes.

1. Account creation and management: To keep your account secure and verify your identity.
2. Payment processing: To complete deposits and withdrawals smoothly.
3. Fraud prevention: To prevent unauthorized access and financial fraud.
4. Ensuring responsible gaming: To detect unusual usage patterns and provide assistance.
5. Customer support: To resolve your issues and complaints quickly.
6. Service improvement: To analyze usage and improve the quality of the platform.
7. Communication: To keep you informed about important notices and policy changes.

3Data storage and security

To ensure the security of your information, 77fbb has adopted industry-standard protection measures. All our data is secured with SSL (Secure Sockets Layer) encryption technology, which prevents unauthorized access by third parties.

3.1 Technical Security Measures

• End-to-end SSL/TLS encryption
• Secure firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Two-Factor Authentication option
• Encrypted database storage

3.2 Administrative Security Measures

• Only authorized personnel can access your information
• Regular privacy and security training for staff
• All data access activities are logged and monitored

4Data sharing and third parties

77fbb never sells your personal information. However, in certain circumstances we may share limited information with trusted third parties.

4.1 Legitimate reasons for sharing data

• Payment processing partners: Only the information necessary to complete transactions with approved payment providers such as bKash, Nagad, Rocket, and bank transfers.
• Technology service providers: Technical partners required for platform operations, who work under strict confidentiality agreements.
• Legal obligations: Information may be provided in accordance with a court order or lawful government directive.
• Fraud prevention: Relevant information provided in the investigation of active fraud or criminal activity.

4.2 What we do not do

• We do not sell your information to advertisers
• We do not share information with third parties for marketing purposes
• We do not share information on social media or other platforms without your permission

5Cookies and tracking technology

77fbb uses cookies to keep the website running properly. Cookies are small text files stored in your browser.

5.1 Types of cookies we use

• Essential cookies: Necessary to maintain login sessions and ensure security.
• Functional cookies: To remember your language and preferences.
• Analytics cookies: To collect platform usage statistics and improve our services.

You can control or disable cookies from your browser settings. However, please note that disabling certain essential cookies may cause some platform features to not work properly.

6Your rights

As a user of the 77fbb platform, you have certain rights over your own information. We respect these rights and are committed to responding as quickly as possible.

1. Right to access: You have the right to know what information we hold about you. If you contact our support team, we will provide full details within a set timeframe.
2. Right to correction: If there is any error in your information, you can request that it be corrected.
3. Right to deletion: In certain circumstances you may request that your information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to fulfill this request in full.
4. Right to object to processing: You may object to the processing of your information for specific purposes.
5. Right to data portability: You may request to receive your information in a common format.

To exercise these rights, contact our support team by email.

7Data retention period

77fbb retains your information only for as long as necessary. Generally:

• Active account data: for as long as the account remains active.
• Transaction data: for the period required by legal obligations.
• After account closure: certain data may be retained for a limited period for fraud prevention and legal purposes.
• Marketing preferences: until you withdraw your consent.

Once the set period has passed, data is securely deleted or anonymized.

8Protection of minors

77fbb strictly prohibits use by anyone under the age of 21. We do not intentionally collect any information from minors. Age verification during registration is mandatory.

If a minor has created an account by any means, upon notification to us that account will be closed and all associated information will be deleted.

9Policy changes

77fbb reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you by email or post a clear notice on the website.

If you continue to use the platform after the changes, you will be considered to have consented to the revised policy. It is therefore in your interest to visit this page regularly.

10International data transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, 77fbb ensures that adequate data protection measures are in place in that country or with that organization.

All international data transfers are carried out through encryption, and the receiving party is contractually bound to comply with our privacy standards.

11Contact us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

Our support team is available seven days a week, 24 hours a day via live chat.